F.A.Q

European Freight Express® only releases escrow funds at the specific requests of both the buyer and seller. Both parties should agree to expectations regarding the release of funds in the transaction details.

Examples:

Once the goods are shipped
Once the transportation company confirms pick-up
Once the goods are received and inspected by the buyer

The buyer can request a refund after the transaction has been completed, with a request to European Freight Express delivery driver. The request will be submitted to the seller for their approval and, once approved, European Freight Express will process the payment.

Yes. Partial payments can be made should the seller request only a portion of the total transaction amount. Partial payments are up to the discretion of both buyer and seller.

European Freight Express® is a transport company located across Europe, can provide escrow services in all major European countries. European Freight Express offers international air and land freight for urgent parts, heavy machinery, agricultural machinery, construction machinery, mining equipment or other oversize cargo.

Once the buyer approves the payment request, European Freight Express® will process the seller’s automated clearing house (ACH) payment during normal banking hours (usually Monday through Friday, 9-5 Mountain Standard Time.) The seller will typically receive the funds within two business days.

An ACH (automated clearing house) transfer is the electronic transfer of funds processed by the National Automated Clearing House Association, an electronic network of financial institutions.